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Our Return Policy

Our Return Policy

We want to keep you satisfied, which is why at Sell-Out Trade we offer a 30 day money back guarantee for all brands we offer to our customers.

We want you to feel comfortable trying a new customer experience, finding the right product for you, or sorting through which product gives you the best hold.

Our motto has always been “no questions asked” and we promise to stick to it in order to help you find the best products for you.

What We Stand By

Money Back Guarantee
If you are unhappy with your purchase for any reason contact us within 30 days of purchase we will give you the option to either return that item for a refund or return that item for store credit so that you can find the right product for you.

We also want to make things easy for you which is why we offer FREE RETURN shipping for customers returning for a store credit.

No Questions Asked Return Policy
If you have passed the 30 day Money Back Guarantee and realized you are unhappy with your purchase for any reason contact us within 60 days from the day you received your package and we will give you store credit so that you can find the right product for you.

We also want to make things easy for you which is why we offer FREE RETURN shipping for customers returning for a store credit.

Additional Return Policy Details

Perfumes purchases do not qualify for free prepaid return shipping. All other shipping fees are nonrefundable. There will be a $15 service charge applied to all refused packages.

Perfume and some Electronics are only eligible for return if damaged during shipping. Perfumes should be returned via USPS. All gift card purchases are final. Gift cards cannot be returned or exchanged. We are not responsible for lost or stolen gift cards.

Please allow up to two weeks for the return to be processed, at which time a refund, credit or exchange will be made.

If you wish to inquire about your return please message Customer Service.

We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.